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Austin Fraser is hiring a Support Technician for one of the largest insurance brokerages, consulting, and wealth management firms in the United States.

This position will serve as the first point of contact for employees seeking technical assistance.

What You'll Do

  • Maintain and troubleshoot PC network connectivity in order to provide maximum uptime.
  • Setup and test PC's for new and existing users.
  • Research and make recommendations for new software and hardware

What You'll Need

  • Thorough knowledge of Windows Operating System (Win10)
  • Thorough knowledge of Microsoft Office Suite (2013, 2016, O365)
  • Active Directory/Azure management
  • Enterprise-level AntiVirus experience.
  • Enterprise-level VPN experience.
  • Enterprise-level service desk ticketing experience