Senior Support Engineer - High Wycombe - Flexible · Austin Fraser
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Overview

Senior Support Engineer - High Wycombe - Flexible Working

£30 - £35k DOE

Austin Fraser are working with a successful Microsoft Partner who, due to growth, are looking for a Senior Support Engineer (2nd/3rd Line) to join their customer support team.

The Senior Support Engineer will be dealing with escalations from the Service Desk and be tasked with providing technical fixes and showcasing your troubleshooting skills to ensure that escalations are resolved in a timely fashion for customers.

Given the nature of the role, it's desirable for candidates to be familiar with working within an MSP environment as well as having experience in the following:

- Windows Server Admin
- VMware/Hyper V support
- Active Directory/Group Policy
- Azure Administration experience
- Window OS
- Indepth O365 admin, in particular - Onedrive, Teams, Exchange
- Indepth O365 Security admin - Endpoint, Identity Access, Conditional Access
- General Network Support - LAN, WAN, DHCP, DNS

Microsoft Certifications are a bonus.

The role can be home based but you will need to commit to occasional travel to High Wycombe (once a week or so) so please consider this if you're not local.

If you feel you could be a good fit for the role please send your CV for immediate consideration!

Austin Fraser is acting as an Employment Agency in relation to this vacancy.

Austin Fraser is committed to being an equal opportunities employer, and encourages applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status.

Due to the volume of applications received, we are unable to provide individual feedback to unsuccessful applicants.