Client Support Manager - London in London · Austin Fraser
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Overview

Technical Support Manager - London - Permanent - £30,000 - £40,000

A fantastic role in London for a technical support manager. My client works with organisations all around the world providing management services, learning and assessment solutions.

You will be responsible for providing successful and timely technical support outcomes related to the team and clients whilst maintaining the system and providing IT support within the business.

Key Skills:

  • Experience working within a SaaS environment.
  • Experience with fixing / solving technical issues
  • Excellent written and verbal communication skills.
  • Highly methodical with excellent attention to detail

Responsibilities:

  • Manage and maintain customer support ticketing systems.
  • Providing technical support
  • Acting as line support
  • Troubleshoot issues and recreate them in the platform when necessary for escalation

This is a fantastic opportunity where you will be the global lead for technical support issues. If you think you would be a good fit for this role then get in touch with me either via email or phone.

Technical Support Manager - London - Permanent - £30,000 - £40,000

Austin Fraser is acting as an Employment Agency in relation to this vacancy.

Austin Fraser is committed to being an equal opportunities employer, and encourages applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status.

Due to the volume of applications received, we are unable to provide individual feedback to unsuccessful applicants.

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