How do you implement AI?

How do you implement AI?
Artificial Intelligence (AI) is able to improve business and customer facing processes, automate repetitive data tasks, ease workload from staff and ultimately improve efficiency. Dr Janet Bastiman, Chief Science Officer at StoryStream, returns to help demystify how to implement an AI strategy into your business.
How does a business start using AI?
It’s not a magic wand, it’s a tool, you will need to ask yourselves – “what problem do I want to solve?” and make sure you have the data that defines that problem. This could be inwards facing, focusing on your internal systems or even outwards facing and helping improve the relationship between you and your customers.
At StoryStream, we use AI to solve many problems within StoryStream. From classification of images and text through to predictive analytics. Wherever we can identify a way of using AI to make things more efficient for us or more beneficial for our customers then we apply it.
What to know before implementing an AI strategy:
Information on AI varies from hugely accessible through to cutting edge research and everything in between so you need to know more about the solution you are trying to gain. From there talk to experts, attend meetup groups and the community. This is often a way to gain great insight into tried and tested AI systems. We’ve recently released a high level infographic for AI in marketing to help demystify some of the concepts. If you know what problems you want to address then it’s easier to get clear advice.
Questions your business should consider before implementing an AI solution:

What is the scope of the project that AI can perform?
Is the problem well defined?
Do you have all the data needed?
Would AI ultimately increase efficiency or drive profit?

 
To drill deeper you then need to consider whether you need a dedicated in house team, consultancy or third party service to assist you in deploying the AI system. If this managing in hour is an option for you, consider what training your staff may require, paying close attention to the new GDPR regulations and how you are collecting, storing and processing personal data. Never lose sight of the risks and benefits and of course how you keep all stakeholder informed.
 
Test, pilot, learn, improve…
A great way to introduce an AI system is to start with a small, defined project within your businesses where you can get a fast return on investment as a gateway to a larger project. More than likely, you and your teams will have much to learning from these and to get right for next time.
How do you know if AI will benefit your company?
The first is in automating repetitive processes to ease the workload of existing employees, think of labelling large amounts of data, finding similar profiles or even extracting important parts of text from large documents. This is all about efficiency and ultimately driving profit.
The second is to use the data you have to do new things, things that wouldn’t be possible with your human workforce. Whether this is discovering correlations in data that you may not have known where there or providing a service to people who cannot otherwise access a human operative.
With technology rapidly changing the right time to invest in AI is now. Because it’s changing so rapidly, the sooner you start seeing the benefits the better. This isn’t one of the large scale IT investments that we saw in the last century, think of AI as plugins to drive your business. With a third party service you can be up and running very quickly. Even an in house team should be able to get you something within a few months (depending on the complexity of the problem). Make sure you have the data you need and the problems clear and any partnerships are with companies who can update you with the latest AI techniques as appropriate.
The more coordinated your systems are the easier it will be to acquire the data to drive any AI solution and also act on the results.
Watch our Leaders in Tech: Reading Meet up page for further events.
 
 

What is Artificial Intelligence (AI)?

What is Artificial Intelligence (AI)?
The tech landscape is changing rapidly and having an AI system in place will certainly help improve efficiency, but what exactly is AI? Dr Janet Bastiman, Chief Science Officer at StoryStream explains:
 
So what is AI and what are its capabilities?
Artificial Intelligence (AI) is intelligence gained by the use of a machine rather than human or animal. It is fundamentally a computer program that appears to make an intelligent decision based on its inputs.  Around since the 1950s, these systems were originally completely programmed by humans, but more recently they have been given the freedom to learn what inputs should result in which decisions, called ‘machine learning’. A subset of this is ‘deep learning’, where the data is far more abstracted and progresses through many layers in a manner inspired by the human brain. New innovations in computer science is challenging and enhancing the ways we work and live.
Image recognition or creation, diagnostics of disease, translation of text into multiple languages etc have all been mastered by some AI systems. AI is excellent at solving tasks that might otherwise be thought too difficult or time consuming and this is where businesses are seeing the biggest benefits and returns.
The nature in which we currently create AI means that it can be very good at a single task, but struggles to cope when the nature of the task is changed to something unrelated. 
 
What does AI mean for businesses?
There are many tangible opportunities to use AI in business today. It’s all about creating better efficiency! The first opportunity is in automating repetitive processes to ease the workload of existing employees, think of labelling large amounts of data, finding similar profiles or even extracting important parts of text from large documents. The second is to use the data you have to do new things, things that wouldn’t be possible with your human workforce.  Whether this is discovering correlations or trends in data that you may not have known were there, or providing a service to people who cannot otherwise access a human operative. There’s endless opportunities to get excited about.
 
What is Leaders in Tech?
It’s a group of managers and thought leaders who regularly get together to discuss current tech trends, share knowledge, learn new things and network. Watch our Leaders in Tech: Reading meetup page for future events.
 

Technology Chiefs : A new Meetup for Technology Leaders in Munich!

We’re very excited to announce our new, exclusive Meetup group for CTOs, CIOs and technology leaders, The Technology Chiefs! This is an opportunity to bring together like-minded individuals from established and innovative businesses in the Munich area, giving them the space to connect and discuss best practises and coming advances in technology .
 
The first event will take place on Thursday 12th May at the Austin Fraser office in Munich. Mr Oliver Feige, CTO at notebooksbilliger.de AG, will give a interesting keynote presentation on Modernising IT Architektur. Oliver Feige has over 20 years’ experience in the IT industry, having worked for as a technology leader in companies such as Travian Games and FriendScout24. We are delighted to have Oliver join us on Thursday and are sure he will help make our first Technology Chiefs Meetup a success!
 
Limited places are still available: http://www.meetup.com/de-DE/Technologie-Chiefs/events/230369675/