Application Support Consultant

Overview

Application Support Consultant | Oxford | Up to £40K

Our client takes immense pride in their technical excellence and expertise in applying high levels of automation. They deliver robust and efficient solutions to their clients, ensuring immediate value delivery and sustained benefits for decades. As an Application Support Consultant, you will have the opportunity to tackle intriguing challenges, collaborate with knowledgeable colleagues, and focus on delivering the best solutions for clients, even when it involves overcoming complexities. While their work predominantly revolves around the XBRL standard and regulatory reporting, their technology and expertise are applied in various other areas as well.

Working Environment:

The majority of work is currently conducted from our Oxford office; however, occasional travel to client sites will be required once on-site requirements resume. Embracing the concept of hybrid working, the company currently offers the flexibility of 2 days per week working from home and 3 days in the office.

Role Overview:

As an Application Support Consultant, you will play a vital role in the consulting team, dedicated to delivering and maintaining a diverse range of solutions for our clients. Your responsibilities will encompass a blend of technical expertise and consultancy skills.

Key Responsibilities:

1. Installation, customization, and configuration of cloud-based enterprise solutions built upon our products.
2. Capturing technical requirements and ensuring a joint understanding during client workshops.
3. Efficiently managing the workflow of service requests.
4. Providing client support to troubleshoot issues related to enterprise solutions involving our products.
5. Conducting training and certification for client IT teams in the installation and maintenance of our products.

Key Factors for Success:

1. Passion for deploying and administering client solutions, along with managing configuration changes.
2. Strong technical aptitude and enthusiasm for tackling technical challenges.
3. Willingness and ability to learn rapidly and apply complex new technologies effectively.
4. Skillful communication of technical information in a client-friendly manner.

Joining our client as an Application Support Consultant presents an exciting opportunity to work in a dynamic and innovative environment, contributing to cutting-edge solutions and making a meaningful impact on client success.

Ready to apply?:

If you possess the required technical acumen, problem-solving skills, and a desire for continuous learning and growth, we invite you to apply for this role and become a part of our clients team - get in touch using my contact details below!

Austin Fraser is acting as an Employment Agency in relation to this vacancy.

Austin Fraser is committed to being an equal opportunities employer, and encourages applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status.

Due to the volume of applications received, we are unable to provide individual feedback to unsuccessful applicants.