Support & Infrastructure

Preventing problems can be a daunting task, particularly with increasing complexities of IT systems, your company could be impacted by the simplest IT problem. A modern organisation's reliance on technology makes it essential to have good people in place.

Austin Fraser's Support & Infrastructure team consists of technical experts who can qualify a candidates skill set against your requirements and the personality which is so important in a service driven market whether contract or permanent.

If you are considering recruiting or are interested to know the availability and cost of a support professional, Austin Fraser would be pleased to hear from you. We pride ourselves on listening and understanding your needs and requirements, and will give you an honest and professional appraisal. To take advantage of this service you can contact James or Andy on 0118 959 6689. You will be provided with the following...

  • Information on candidates and current availability.
  • A bench mark of salary's or rates against the industry average.
  • Advice on how to resource the right individual or team.
  • A planned and agreed approach to discreetly target the candidate market.

Key areas of specialisation within Support & Infrastructure include,

  • 1st Line Helpdesk / Service Desk Support
  • 2nd Line Desktop Support
  • 3rd Line Server Support
  • Infrastructure
  • Networking
Skill sets supported
  • XP
  • Windows NT - 2008
  • Active Directory
  • Exchange, Lotus Notes
  • Citrix
  • PDA's
  • Linux
  • Unix
  • VMWare
  • SAN
  • Cisco - Data, Voice & Security

0118 959 6689